Questions and answers
Short answers about numbers, your wallet, and refunds. Still stuck? Contact us.
What is BuyCode.grok.me?+−
BuyCode.grok.me gives you a virtual number so your real phone can stay private. The app texts that number. You read the code here.
Does the app see my real phone number?+−
No. The app only sees the temporary number you bought. Your personal number stays on your account for payments and transfers.
How do I get a code?+−
Create an account, add money to your wallet, tap BUY NUMBER, choose the app, then choose a country that shows a price. Use that number in the app. The code appears on Your Number.
Why is a country missing?+−
That country has no number for that app right now. BuyCode.grok.me only lists countries that have a price, so you are not shown an empty row.
What is Provider 1 and Provider 2?+−
Provider 1 is the cheaper line and is tried first. Provider 2 is used when Provider 1 has no number. You always see the price before you pay.
How do I get the code faster?+−
Turn on a VPN for the same country as the number before you request the code. Use a real phone, not an emulator, and a normal internet connection. The code still arrives on this page.
How long do I wait for the SMS?+−
Most codes arrive within a few minutes. The page keeps checking for 15 minutes. You can copy the code with one tap when it arrives.
What if no code arrives?+−
After 15 minutes the order closes and the full price goes back to your wallet. You can also cancel after 3 minutes if nothing has arrived.
Can I get a refund after I already saw the code?+−
No. Once the code is delivered, that order is finished and the payment stays spent.
I closed the page while it was waiting. Is the order lost?+−
No. Open Your Number again. If the code arrives, it is waiting there. If 15 minutes pass with no code, the refund still returns to your wallet.
How do I add money?+−
Open Deposit. On the next page, enter the amount and the phone number once. When the payment is confirmed, the money is added to your wallet.
What currency is the wallet?+−
The wallet is in Ghana Cedis (GH₵) today. Prices are always shown before you buy. More ways to pay are being added.
What if my balance is too low?+−
The purchase does not start. Add funds and try again. Your balance is never taken below zero.
Can I send money to a friend?+−
Yes. Open Transfer and enter their email. Their account name appears. Enter your own password and continue. They must already have a BuyCode.grok.me account. A GH₵ 0.20 fee is taken on top of the amount.
Why do I need an email code to sign up?+−
We email you a 6-digit code. Type it on the site to finish creating the account. Check Spam if you do not see it. The code expires in 15 minutes.
Can one number be used on many apps?+−
No. Each number is for one verification on the app you chose. It is not a permanent SIM.
What can I not use a number for?+−
Do not use numbers for fraud, spam, or anything illegal. An account that breaks the rules can be closed.
Buycode.grok.me